Due to the possibility of a mail strike at midnight, Friday May 22nd, 2025, below are the alternate ways to submit your benefit claims:
1. Sign up for Online Claims, Direct Deposit and submit your claims via the Mobile Claims Application.
2. For dental claims, if possible, have the dental office submit your claim electronically. You will need to provide them with your policy number, certificate number and the carrier ID number which can be found on your benefit card.
3. Take your completed and signed paper claims to your Local office to be couriered to Union Benefits.
If you are currently receiving reimbursement cheques, we encourage you to sign up for Direct Deposit so that your claims reimbursement payment can be deposited directly into your bank account.
Should you require additional information, please call our office at 519-725-8818 or 1-800-265-2568.
IMPORTANT UPDATE REGARDING YOUR OUT OF PROVINCE/COUNTRY TRAVEL COVERAGE
Union Benefits has changed partners for its out of country travel benefit, effective September 1, 2024, to AIG Insurance Canada.
An overview and summary of this change in coverage is available to review by clicking here.
For a more indepth review of your new coverage, simply log into your Union Benefits account, and then click on the My Benefits icon to view the AIG Emergency Medical Coverage booklet.
If you have any questions, please contact Member Services at 1-800-265-2568.
MAKE SURE YOUR BENEFICIARY DESIGNATION IS UP TO DATE!
In the unfortunate event of your death, it is critical that your Life Insurance will be paid to the people you wish and that the benefit is paid without delay. Therefore, it is prudent that from time to time, you review your beneficiary designations for your Life Insurance coverage. Please make sure that Union Benefits has the proper beneficiaries on file for your Life coverage. Don’t forget, if you have designated someone who has not yet turned 18, you will need to appoint a Trustee. If you are unsure of your Beneficiary designation, contact Union Benefits. If you want to update your Beneficiary(ies), please complete the Beneficiary Designation Form which is also available on the member website.
AUTOMATIC DIRECT DEPOSIT OF CLAIMS PAYMENT - SAFE AND SECURE
Did you know...
You can have your claim reimbursement payments deposited directly into your bank account, instead of having to wait by the mailbox for a paper cheque.
If you have not already signed up for this feature, simply go to the Union Benefits website and log on through the My Union Benefits portal, with your personal Username and Password. The Direct Deposit Form is located under My Benefits/Forms.
Return your completed form to Union Benefits, so we can enter your information in the system, and your next claim payment will automatically be deposited into your bank account. SAFE, FAST, SECURE!
Keep in mind that you can also use the Mobile Claims App for the majority of your ongoing claims.
IMPORTANT UPDATE REGARDING YOUR OUT OF PROVINCE/COUNTRY TRAVEL COVERAGE
Union Benefits has changed partners for its out of country travel benefit, effective September 1, 2024, to AIG Insurance Canada.
An overview and summary of this change in coverage is available to review by clicking here.
For a more indepth review of your new coverage, simply log into your Union Benefits account, and then click on the My Benefits icon to view the AIG Emergency Medical Coverage booklet.
If you have any questions, please contact Member Services at 1-800-265-2568.
MAKE SURE YOUR BENEFICIARY DESIGNATION IS UP TO DATE!
In the unfortunate event of your death, it is critical that your Life Insurance will be paid to the people you wish and that the benefit is paid without delay. Therefore, it is prudent that from time to time, you review your beneficiary designations for your Life Insurance coverage. Please make sure that Union Benefits has the proper beneficiaries on file for your Life coverage. Don’t forget, if you have designated someone who has not yet turned 18, you will need to appoint a Trustee. If you are unsure of your Beneficiary designation, contact Union Benefits. If you want to update your Beneficiary(ies), please complete the Beneficiary Designation Form which is also available on the member website.
AUTOMATIC DIRECT DEPOSIT OF CLAIMS PAYMENT - SAFE AND SECURE
Did you know...
You can have your claim reimbursement payments deposited directly into your bank account, instead of having to wait by the mailbox for a paper cheque.
If you have not already signed up for this feature, simply go to the Union Benefits website and log on through the My Union Benefits portal, with your personal Username and Password. The Direct Deposit Form is located under My Benefits/Forms.
Return your completed form to Union Benefits, so we can enter your information in the system, and your next claim payment will automatically be deposited into your bank account. SAFE, FAST, SECURE!
Keep in mind that you can also use the Mobile Claims App for the majority of your ongoing claims.
